ACCA – Wolters Kluwer Joint Event: Managing Change in Turbulent Times


As the saying goes, “Things don’t happen by chance. They happen by change.”

Borders died a natural death because of Amazon. Major hotel marques are not building new hotels because of Airbnb. Grab and Uber provide you with a personal chauffeur. You do not write diaries these days but you facebook it. Google makes encyclopedias antique. Budget airlines allow you to travel inexpensively. Covid-19 and Russian invasion of Ukraine are black swan events. Welcome to the world of change.

Change management prepares and equips you to initiate and sustain change so that you can drive new organizational direction and objectives.

Change is the new constant uttered commonly in any organization. Ideas, techniques and technology change constantly in the disruptive era. Many tried to effect changes but failed. They blamed their initiatives’ failures because they did not focus on change itself.

The complexity, variety and interconnectedness of the underlying factors make it impossible to anticipate exactly how emerging trends will evolve. If professional accountants are to thrive and add value in the future, they will need to develop the skills and competencies that economies and organisations demand. Those in and around the accountancy profession must plan for the expected, the unexpected, the predictable and the unpredictable. In this practical one-day interactive workshop, you will appreciate both individual and organizational changes, and how you can manage changes to thrive in these turbulent times.

Programme Outline


  • Why Change?
  • Changing and mega trends
  • Key success factors of a successful change

Change Models

  • Kurt Lewin’s 3 stages of change
  • Kurt Lewin’s driving and restraining forces

Resistance and Responses to Change

  • Resistance to change
  • Organization barriers
  • Reasons for employees to welcome change

Steps to Change Management

  • Develop the urgency
  • Identify and manage the stakeholders
  • Form a team
  • Paint and sell the vision
  • Anticipate and minimize barriers
  • Implement change
  • Build momentum for change
  • Make change part of your culture

What you will learn

By the end of the workshop, you will:

  • Recognize the need for and benefits of change
  • Appreciate Kurt Lewin’s 3-phase change model
  • Learn to identify Kurt Lewin’s driving and restraining forces
  • Learn how to implement the 8 steps for change management

Target Audience

Professionals, Managers and Executives who would want to learn to manage change to drive new organizational direction and objectives to thrive in turbulent times

Expert Speaker

Michael Lum

Michael has been speaking both in Singapore and in the region on Creativity, EQ, Negotiation, and Change Management for the last 20 years. He is a certified trainer with the American Board of NLP, American Management Association, 6 Seconds EQ, Center for Body Language and the Louis Allen Leadership Program. He is also an Associate Certified Coach with the International Coaching Federation. Prior to this, he was working in finance and marketing with Chase Manhattan Bank, NCR and Singer.

Michael is the bestselling author of ‘I Once Wore Diapers’, ‘Who Broke My Rice Bowl?’, ‘From Beggars to Millionaires’ and ‘Make the World Your Oyster!’. His books are translated into Malay and Korean. He is a regular contributor in management to Recruit, Straits Times, and is interviewed regularly by the press, radio and TV for his work.

Michael is an associate faculty with UniSIM and UPH Indonesia. He holds a Bachelor of Accountancy from the National University of Singapore , a Master of Commerce from the University of New South Wales, Sydney and Graduate Diploma (Training and Development) from Civil Service College. He also holds a Master of Arts in Professional Education (Training and Development) from Nanyang Technological University

ACCA members will enjoy the members' fee of $400.18 (including GST). Kindly key in the promo code "ACCA22" during registration. You will be requested to furnish your ACCA membership number upon receipt of our confirmation.

  • Aug 16
    • $470.80 incl. GST (7%)
    Tue, 9:00 AM - Tue, 5:00 PM Hotel Venue to be Advised
    • $470.80 incl. GST (7%)
    • PD hours: 7

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Our webinars operate on a 'one-connection-one-fee' basis, so you can have your whole team participate together in a boardroom setting for one cost effective price, using one registered log-in connection. The registered attendee will receive a CPD certificate.


Like the topic but can’t make the time? Register for the Live Session and you’ll receive the Recording regardless! Recordings are provided for webinars with a duration of 3 hours and less.