CCH Learning SEA

Managing Difficult and Toxic Employees 2021 - 28 September 2021 (On Demand)


Preventing Costly Problems and Stress at Work

Toxic workplaces lead to lost productivity and physical and mental harm of workers.

Toxic employees can destroy a business’s reputation and lead businesses into bankruptcy through bullying and theft. It is estimated that one toxic employee can cost an organization around $100,000 per year, through huge losses of productivity, high staff turnover, and theft.

In this practical webinar, find out how to reduce the risk of toxic behaviour in your workplace. Explore ways to address toxic and difficult behaviours.

We will show you how to:

  • Identify what makes an employee likely to engage in toxic behaviour
  • Avoid difficult or toxic employees in recruitment
  • Reduce the effects of toxic and difficult behaviour at work
  • Address toxic behaviour and comply with the law
  • Effectively manage difficult employees
  • Manage conflict between co-workers

Difficult employees often upset staff and customers, and significantly affect the bottom line.

What you will learn

In this webinar, attendees will learn how to:

  • Identify what makes an employee difficult or toxic
  • Avoid hiring toxic employees
  • Detect toxic behaviour before it gets out of hand
  • Know how to address toxic behaviours in the workplace and exit staff
  • Manage conflict between staff
  • Address difficult behaviours in the workplace

Target Audience

Business Owners, CEOs, Managers, Human Resource Professionals, Team Leaders, and anyone who employs or manages staff. This is useful for managers in every profession and industry including medicine, education, law, accounting, construction, government, and hospitality.

Expert Speaker

Michael Hempseed, Managing Director, Employee Solution Service Ltd -

Julia Shallcrass, Employment Lawyer and Educator, KiwiBoss Ltd

The webinar was recorded on 28 September 2021.

  • Elearning
    • $130.80 incl. GST
    • PD hours: 1.5
    Complete online at your own pace (Self-paced)
    • $130.80 incl. GST

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